To open a support ticket, all you need to do is press on the blue button in the bottom right (Please note that some ad-blockers can stop this button from showing). If a member of our staff team is online, you will get a reply right away. If not you can leave a message and our staff team will get back to you.
If you need help with any issue regarding the Kinetic Network. Please make sure that you give the server and your Minecraft username if our support team is offline.
Also please NOTE! The Kinetic Network is staffed by volunteers who all have other jobs and commitments. This means that sometimes replys to your support tickets can take a little while, we try to get back to all tickets within 24 hours, but that isn't always possible.
If you need help or support for anything todo with Kinetic Hosting, pleas opena ticket on your client panel and not here.
If you need help with anything regarding a Kinetic Softworks service that isn't listed above, our support agents will get back to you with in 24 hours with a reply. Please make sure you sate the service you requre support for.